Amazon Web Services

Solve IT in the Cloud.
Amazon | Strategy, Design, Web Design, Development

Reaching IT Decision makers in traditional and nontraditional ways.

Amazon Web Services is one of the largest providers of cloud computing in the world. Many of the world’s most popular websites and online services depend on AWS to host their sites. When AWS needed an ad campaign that would resonate with IT decision makers, it turned to nclud.


Getting heads into the clouds.

The campaign called for creating banner ads and Metro ads for AWS - both mediums with notoriously low engagement rates. We needed to develop an ad that could catch attention easily and encourage click-through and sign-up from even the most distracted users. The team developed an integrated campaign using Amazon’s amazing case studies as the focal point to grab attention and entice the targeted audience to learn more.

We then thought deeply about the average beltway IT decision maker — interviewing dozens and surveying even more to back up any hypotheses we had. We chose a travel theme inspired by vintage travel posters and developed the tagline “Wish you were here” to provide contrast to the daily grind of often mundane government IT work.

Amazon Website Design
Amazon Digital Marketing Agency
Amazon Creative Agency
Amazon Digital Agency

Initial sketches by multiple team members let us explore ideas quickly and cost-effectively before deciding on a campaign theme. From the start, “wish you were here” resonated with the team.

Initial concepts from minimalism to retrofuturism. The team was careful to use user testing data over personal preference when selecting directions to present to AWS.

Amazon Concept 1
Amazon Concept 2
Amazon Concept 3
Amazon Wish You Were Here


A seamless multiple-medium experience.

The team knew they needed to design an experience that would translate across multiple mediums. We explored styles and themes such as retrofuturism and modernism, but ultimately felt they would not grab the attention of the target audiences. After many rounds of internal revisions, we chose simple, bold, high contrast colors we thought would translate well in both online and print ads, fit in with the theme of our tagline, and message as well as successfully attract the attention of the desired audience.

Amazon Summit
Amazon Eye Test
Amazon Washington Post Ads

The Wish You Were Here Campaign was adapted to fit the AWS Washington DC Summit. The continuity worked, with 53% of summit site viewers showing intention to register.

Before delivering design directions to AWS, we user-tested several concepts AND websites to help inform their decision. Testing concepts in our in-house datalab allowed for instantaneous feedback.

Amazon Metro Poster 1
Amazon Metro Banner

The Washington DC Metro campaign lasted two weeks up until the AWS Convention, reaching over 40,000 commuters daily.


Metric Meteorology: finding meaning in the clouds.

Wish You Were Here ads were seen by more than half a million people in just 3 days. Not only did the site achieve mass exposure, it was effective: 53% of total traffic to the site exited to the registration page. Our decision to create multiple registration CTAs throughout the site captured users no matter how far down they explored the site. The campaign generated thousands of signups and made the AWS Public Sector Summit one of the most successful events of the AWS Summit Circuit.

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